![]() Unfortunately we are unable to store scanned images from negatives over 14 days period. Once the films are developed and digitized (scanned), we will share a WeTransfer link to download the digital images to your registered email address. ![]() How will I get the images of the scanned negatives? We request our customers to wrap the exposed films in a dark plastic bag along with the original film case and wrap it with sufficient packing material, so as to minimize any risk of physical damage and exposure to heat and light. How do I send my rolls for film processing? If you haven’t received your order and it has passed over 15 business days since it was dispatched, please contact us and we’ll look into it at the earliest. Once the order is dispatched, you will be able to track using the tracking reference number provided in your order history. Note: Weekends and general holidays will affect delivery time. The standard delivery times for shipped orders are:īlueDart / Delhivery Express: 3-5 business days | Indian Speed Post: 5-7 business days We process orders within 1-3 business days upon confirmation with the exception to film processing orders which can take 5-7 business days from the date of receipt of films. Orders & Shipment How long will it take for my order to be delivered? If you are still unable to make payment due to various reasons, please capture the error message and write to us before making multiple payment attempts. Please wait or the payment to process initially, in case it fails, please try again later. We only accept Indian Rupees (INR - ₹) as the currency for transactions at our store I’m unable to complete my payment? They have achieved PCI DSS 2.0 Standards of Compliance making it the most secure payment gateways in the world. ![]() Is it secure to pay through CCAvenue?ĬCAvenue use industry-standard VeriSign's 256 bit SSL (Standard Sockets Layer) Technology, which is used worldwide, for data encryption along with other secure processes and technologies. They accept most widely used Credit cards, Debit cards, Netbanking and payment Wallets.Īlternatively, you can use the “Online bank transfer” option to remit the invoice amount directly to our bank account, details of the bank account can be found during checkout. We currently have setup CCAvenue as our payment gateway to process our online payments. Especially applicable to our film photographers who are travelling. Please update the complete address with alternative contact numbers of the temporary address as the shipping address during checkout also ensure that you have informed the recipients of the expected order in advance. Can I ship to a temporary address in India? However, you may lose out on many benefits like tracking your orders, managing multiple addresses, offers and promotions. While it’s not necessary to create an account, you can always checkout as a guest. Is it mandatory to register for an account on your website? Do I need to pay to create an account on Film Foto Store? Please click on the “Reset password” option below the login page and follow the instructions to generate a new password. Account How do I reset my account’s password? As always, all the products are subject to their manufacturer’s terms and conditions. We stock only genuine supplies, most of the products are also tried and tested by us, you can be sure that you will receive only the best. Do you provide any warranty for the products? Our online store is implemented with relevant security technologies to enable a great shopping experience. We have taken measures to ensure that your information is secure. Our intention is to make most products widely available in India. Rest assured we’re constantly exploring options to provide products at a very competitive price however, it may not always be feasible. However, our margins are very low, there are numerous taxes/charges like Customs duty, GST, Shipping charges etc… that eventually determine the final sale price. We understand that some products might be priced at a slightly higher price in comparison to XYZ stores worldwide. Please find our store location and directions on the contact us We’re open Monday – Friday: 11:30 AM to 6:30 PM. ![]() Yes, we are located in the heart of Bangalore city (Karnataka, India). With the growing varieties of analogue photographic products, an online store is the best platform to showcase them. With the primary interest to promote film photography and to make products available to our fellow photographers, we’re constantly upgrading, to help serve better. We have been and will always cater to film photographers. We want everyone to enjoy photography as an art and/or science and we strive to cater to everyone’s needs. We are a small team (Father – Son) of passionate photographers, events which led to an establishment of a lab in the heart of Bangalore, out of necessity and lack of facilities back in the year 1970.
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